Als je de app voor het eerst opent, is een internetverbinding noodzakelijk. Er wordt dan een ‘statische kopie’ van de app op je telefoon geplaatst zodat deze (indien nodig) ook offline te gebruiken is. Het duurt even voordat de inhoud van de app en alle ...
Heb je niet de laatste versie? Update dan de app en zet automatisch updaten aan. Android App handmatig updaten: Open de Google Play Store-app . Tik op Menu Mijn apps en games. Apps waarvoor een update beschikbaar is, bevatten het label Updaten. Je kunt ook zoeken naar ...
You can request a new password by clicking the “forgot password” option on the login screen. With this you can request a new (temporary) password. As soon as you log in, you will be given the option to choose a new password yourself. Note: this ...
The email address on which you received your login details is linked to your app account. Did you manually retype the e-mail address or did you copy/paste it? In the latter case, an unintended space may sometimes be added at the end. This will result ...
Did you manually retype the received password or did you copy/paste it? In the latter case, an unintended space may sometimes be added at the back. This will result in an error message. Count the number of characters for verification. Still not able to log ...
If you want to change your password, click on the “forgot password” option on the login screen. With this you can request a new (temporary) password. As soon as you log in, you will be given the option to choose a new password yourself. Note: ...
Not sure who the app contact is in your organization? You can then send a message to Integrato. Log in to the app and click on the i at the top right of the screen to go to the support question. Fill in the form ...
The security certificate that ensures the security of personal data in the app has a maximum validity of 42 days (6 weeks). We have chosen this period of validity because the majority of crisis officers are on duty once every 6 weeks. A longer period ...
